Telebyte believes in its products, backing them up with outstanding customer support and service. Your purchase includes a one-year warranty that can be extended by three years at a reasonable cost to provide a total of four years of coverage for parts and labor. We don’t stop there. We also offer a highly cost-effective three-cycle calibration contract to keep your product operating at peak performance.

The Telebyte Customer Care Program allows us to offer a lower overall cost of ownership than our competition.

Included With Your Purchase

One-year Warranty

Features:
  • ● Telebyte will furnish parts and labor for the repair or replacement of products found by Telebyte to be defective in material or workmanship during the warranty period.

Free To Our Valued Customers for the Life of the Purchased Product
 
  • ● 24 X 7 product documentation and software downloads at www.telebytebroadband.com
  • ● Support by email, phone or on-line meeting – no subscriptions!
  • ● Firmware upgrades
  • ● Upgrades to purchased noise libraries (if no significant hardware changes were required)

optional Customer Care

Three-Year Extended Warranty

You can extend the original one-year warranty that comes with your product by purchasing the Three-Year Extended Warranty for a total warranty period of four years.

Features:

  • ● Telebyte will furnish parts and labor for the repair or replacement of products found by Telebyte to be defective in material or workmanship during the warranty period.

Three-Cycle Calibration Contract

Three calibration cycles are available through the Three-Cycle Calibration Contract.

Features:
 
  • ● N.I.S.T. traceable calibration
  • ● Report to ensure traceability.

Telebyte recommends a Calibration Cycle Time of three years for all of its local loop simulators, crosstalk emulators and noise generators.